TERMS & CONDITIONS
Eight Two Eight Jewelry is a Washington, D.C.–based independent brand specializing in handcrafted fine and demi-fine jewelry. Many pieces are made to order, produced in limited quantities, or customized upon request.
ALL SALES ARE FINAL
Each Eight Two Eight Jewelry piece is thoughtfully crafted or curated. As such, we do not accept returns, exchanges, or refunds. Custom, personalized, or made-to-order pieces are also non-cancelable once production begins. For sizing guidelines, you can visit this page.
PAYMENT
A 50% down payment is required to begin production. All orders are considered final and cannot be modified or canceled. Prices are not listed due to market fluctuations. Please reach out to us to get pricing information. Proof of payment must be sent to eighttwoeightjewelry@gmail.com or +1 202 643 9107.
SHIPPING & DELIVERY
Complimentary standard shipping is offered within the U.S. via FedEx with a direct signature required. International shipping is available at the customer’s expense, and buyers are responsible for any customs fees or taxes. Once an order is marked delivered, Eight Two Eight Jewelry is not responsible for any lost, delayed, or damaged items during transit.
PRODUCTION
Production typically takes 3-4 weeks from the down payment date. Any delays will be communicated.
REPAIRS & AFTER CARE
Repair services are available at the customer’s expense. If an item arrives damaged or defective, please contact us within 48 hours of delivery with photos. Damage from wear, misuse, or improper care is not covered. Any additional or major repairs may incur a fee.
PRODUCT VARIATION
Please note that colors may vary slightly due to lighting or screen settings. These differences are not considered defects.
PRIVACY
Customer information is used solely for order processing and customer service. We do not sell or share personal data. Use of our site constitutes acceptance of our Privacy Policy.
LIABILITY DISCLAIMER
We are not responsible for allergic reactions, improper use, or normal wear and tear. Customers should review materials before purchasing.
INTELLECTUAL PROPERTY
All website content, designs, and images are the property of Eight Two Eight Jewelry and may not be used without written permission.
Crafted in Washington, D.C.
All of our jewelry is carefully crafted in Washington, D.C. by a skilled team of artisans dedicated to precision and quality. Each piece is thoughtfully produced with attention to detail, reflecting a commitment to refined craftsmanship and consistent standards.
Independent Jeweler
Eight Two Eight is an independent jeweler dedicated to working closely with each client to create a personalized and thoughtful experience. We take pride in offering one-on-one collaboration, ensuring that every piece reflects the wearer's individual style, vision, and intention.
Exquisite Craftsmanship
We believe that true quality lies in the details; each curve, setting, and finish is thoughtfully executed to achieve a refined and lasting result. Our designs reflect a balance of timeless influence and modern simplicity, allowing each piece to feel both elevated and effortless.